Pastoral Care

Your well-being is our priority.

Pastoral Care

Your well-being is our priority.

At HiSchool, we believe that your experience goes beyond the classroom.
Living in London offers countless opportunities and we’re here to help you make the most of them. From the moment you arrive, our team is here to support you. Whether it’s settling into your new environment, meeting fellow students, or navigating daily life, we’re by your side.

We provide a caring environment where you feel safe, valued and supported throughout your stay.

At HiSchool, we believe that your experience goes beyond the classroom.
Living in London offers countless opportunities and we’re here to help you make the most of them. From the moment you arrive, our team is here to support you. Whether it’s settling into your new environment, meeting fellow students, or navigating daily life, we’re by your side.

We provide a caring environment where you feel safe, valued and supported throughout your stay.

If you ever need anything—whether it’s advice, assistance, or just someone to chat with—we’re always available. Our dedicated Team oversee all aspects of student life, from daily check-ins to evening social activities.

This is particularly important for students under 16, who receive extra attention and guidance.

If you ever need anything—whether it’s advice, assistance, or just someone to chat with—we’re always available. Our dedicated Team oversee all aspects of student life, from daily check-ins to evening social activities.

This is particularly important for students under 16, who receive extra attention and guidance.

HiSupport

  • Always available: our dedicated team is on hand around the clock to assist you whenever needed.
  • Emergency contact: clear procedures are in place to ensure immediate assistance in any situation.
  • Regular check-ins: we stay in touch to ensure your well-being and address any concerns promptly.

HiTravel

  • Safe transport: we organize reliable transportation to and from the teaching centre.
  • Travel briefing: upon arrival, you’ll receive guidance on safe travel practices.
  • Escorted travel: for younger students or upon request, we provide accompanied travel to ensure safety.

HiCare

  • Welfare support: our Welfare Officer is available for confidential advice and assistance.
  • Clear procedures: we have established protocols to address any concerns promptly and effectively.
  • Health and safety: qualified first aiders are present on-site to handle any medical needs.
  • HIDoctors: a team of professionals that are always following the groups to ensure you a safe experience from all points of view: from a simple headache to more complicated medical situations, our trained multilingual doctors will help you and your families feel cured and cared.

HiSupport

  • Always available: our dedicated team is on hand around the clock to assist you whenever needed.
  • Emergency contact: clear procedures are in place to ensure immediate assistance in any situation.
  • Regular check-ins: we stay in touch to ensure your well-being and address any concerns promptly.

HiTravel

  • Safe transport: we organize reliable transportation to and from the teaching centre.
  • Travel briefing: upon arrival, you’ll receive guidance on safe travel practices.
  • Escorted travel: for younger students or upon request, we provide accompanied travel to ensure safety.

HiCare

  • Welfare support: our Welfare Officer is available for confidential advice and assistance.
  • Clear procedures: we have established protocols to address any concerns promptly and effectively.
  • Health and safety: qualified first aiders are present on-site to handle any medical needs.
  • HIDoctors: a team of professionals that are always following the groups to ensure you a safe experience from all points of view: from a simple headache to more complicated medical situations, our trained multilingual doctors will help you and your families feel cured and cared.

More freedom, still guided

  • Balanced freedom: students aged 16–17 enjoy greater independence while we maintain appropriate oversight.
  • Guided autonomy: we encourage responsible decision-making, providing support as needed.
  • Parental consent: written permission is required for certain activities to ensure safety and accountability.

Feel good, grow more

  • Counselling access: We can connect you with local counselling services if needed.
  • Extracurricular activities: A variety of activities are available to promote social interaction and personal growth.

More freedom, still guided

  • Balanced freedom: students aged 16–17 enjoy greater independence while we maintain appropriate oversight.
  • Guided autonomy: we encourage responsible decision-making, providing support as needed.
  • Parental consent: written permission is required for certain activities to ensure safety and accountability.

Feel good, grow more

  • Counselling access: We can connect you with local counselling services if needed.
  • Extracurricular activities: A variety of activities are available to promote social interaction and personal growth.